What to do while waiting, waiting, waiting

I scribbled this in my notebook while waiting at the national revenue service office.
I wanted to challenge myself to DESCRIBE. I think I need more practice (but not in a revenue office!).
What do you think? Can you see her? I tried to show her frustration. Can you feel that?
Suggestions on how to write better character sketches? 🙂 Thanks.
https://littlelearner.wordpress.com/2014/11/18/528/

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